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Nikon Service announcement Print E-mail

Service Advisory notice published on the Nikon Europe website.

It has come to our attention that electronic components related to imaging in some COOLPIX cameras may, on rare occasions, fail. Should you experience this problem with your COOLPIX SQ, COOLPIX 3100 or COOLPIX 5700 camera,

Nikon will replace the associated components free of charge even if the camera’s warranty has already expired. We sincerely apologize for any inconvenience you may have suffered because of this problem. To check if your camera has failed due this reason, please read the symptom description, below.

How can I identify if my camera is faulty?
Images displayed on the monitor, in both shooting preview and post-recording playback exhibit one of the following:
- Images exhibit a strong colour tint.
- Images are totally black.
- Images appear corrupted.
- Images contain vertical lines or bands.
- Images contain horizontal lines or bands.

My camera is faulty, where should I send it for repair?
Please contact your nearest Nikon Service Centre.

 
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